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MGM Resorts Vacations will no longer accept new reservations effective 11/15/2017.

Customer Service

For assistance with an existing vacation reservation, please contact our Customer Support Center:

Monday-Friday: 8:00am - 9:00pm Central
Saturday and Sunday: 10:00am - 6:00pm Central

During Travel Customer Service

If you are currently on vacation and require immediate assistance, please call our 24-hour During Travel Assistance line at 1-800-360-7111, and select Option 1 after hours.

After Travel Concerns

MGM Resorts Vacations makes it convenient for you to share your customer service issues. Please submit your concerns via e-mail or postal mail to the following addresses:

Postal Mail:

Customer Relations Department
MGM Resorts Vacations
8969 N. Port Washington Road
Milwaukee, WI 53217
Note: Please be sure to provide your reservation number, traveler names and travel dates so we may expedite your request. ​